Fitted V-Neck Regenerative Wool Eyelet Embroidered Cropped Cardigan

Thank you for shopping with KANE RICHARD BIDWELL. As a dedicated apparel brand focused on trendy and durable clothing goods, we uphold strict order fulfillment and shipping standards for every purchase. Our core commitment is to deliver all customer clothing orders with precise item matching, intact product quality and secure packaging, ensuring timely delivery within standard logistics timeframes. 1. Standard Order Processing Rules All confirmed clothing orders will undergo systematic verification, quality inspection and protective packaging within 1-3 business days after order confirmation, excluding weekends and official public holidays. During peak shopping seasons and large promotional activities, increased order volumes may lead to extended processing cycles. Customers will receive immediate notifications if any significant shipping delays occur. 2. Shipping Fee Arrangement & Delivery Timeline Logistics fees for all apparel orders are dynamically calculated based on order specifications and delivery destinations, with all applicable charges fully displayed on the checkout page before payment is completed. This transparent pricing mechanism allows customers to confirm all shipping costs in advance. Estimated delivery times: Standard Shipping: 15 business days All stated delivery durations serve only as reference estimates and do not constitute guaranteed delivery times. Actual parcel arrival status may be affected by courier service delays, customs clearance progress, extreme weather conditions, global logistical limitations and regional holiday schedules. 3. Shipment Notification & Tracking Activation Once your clothing order is officially dispatched from our warehouse, you will receive an automated confirmation email containing exclusive parcel tracking information and logistics inquiry guidance. Tracking data and real-time delivery updates will typically be activated and accessible for customer self-check within 24-48 hours after the shipping carrier completes parcel collection and system data synchronization. 4. Customer Shipping Address Liability Customers are solely responsible for submitting accurate, complete and valid shipping address information during checkout. KANE RICHARD BIDWELL bears no responsibility for misdelivered, lost or returned parcels resulting from incorrect or incomplete address details provided by customers. Any parcels returned due to address errors will be subject to additional reshipping fees borne entirely by the buyer. 5. In-Transit Loss and Damage Handling If your apparel parcel is lost during cross-border transit, please reach out to our support team within 7 days of your expected delivery date to initiate a formal logistics investigation. For orders arriving with damaged clothing items or defective packaging due to transit issues, please submit clear photographic evidence of damages and packaging within 48 hours of receipt. Our team will review your case thoroughly and provide efficient resolution solutions. 6. Apparel Maintenance Liability Exclusion Each clothing product is equipped with exclusive care instructions covering professional wearing, cleaning, drying and daily maintenance methods. All apparel items must be maintained in strict accordance with the attached guidelines. KANE RICHARD BIDWELL will not be held liable for fabric damage, shrinkage, fading or product deformation caused by improper maintenance, unauthorized alterations or customer misuse. 7. International Shipping and Customs Provisions International shipments of clothing products may incur import duties, customs taxes and clearance fees in accordance with local regulatory policies of destination countries. All such auxiliary charges are the exclusive responsibility of customers and are not included in product prices or standard shipping expenses. 8. Official Support Contact Details For any inquiries or concerns regarding this Shipping Policy and your order logistics status, please contact our professional customer service team via the official information below: Trade Name: KANE RICHARD BIDWELL Phone Number: +64 21 615 9049 Email: contact@kanewear.shop Physical Address: 91 Konini Street, Washdyke, Manawatū-Whanganui, Tokomaru 4474, New Zealand

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. To start a return, you can contact us at contact@kanewear.shop. Please note that returns will need to be sent to the following address: 91 Konini Street, Washdyke, Manawatū-Whanganui, Tokomaru 4474, New Zealand If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. You can always contact us for any return question at contact@kanewear.shop.  Damages and issues Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. Exceptions / non-returnable items Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item. Unfortunately, we cannot accept returns on sale items or gift cards. Exchanges The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item. European Union 14 day cooling off period Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. Refunds We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. If more than 15 business days have passed since we’ve approved your return, please contact us at contact@kanewear.shop.